Stuck on an RCS agent
rejection? We'll fix it.
Pinnacle's RCS compliance experts diagnose the exact field Google RBM is blocking, redraft it, and ship a single pre-validated submission. Live in 1–2 weeks instead of the 4–12 weeks Twilio and Sinch publish — every week of delay costs real revenue in unsent branded campaigns.
Why RCS agent registration is broken
Every founder, PM, and growth lead who has tried to ship a branded RCS agent has felt the same three pains. Here's how we end them.
Weeks of waiting
Twilio RBM queues run 4–6 weeks. Sinch stretches to 12. Your branded-messaging launch slips every time Google asks for one more clarification or asset swap.
Vague Google rejections
“Agent description does not match use case.” “Hero image rejected.” No actionable detail. You guess at what to swap, resubmit, and watch another four weeks burn — every week of delay is real revenue that doesn't land.
Rich messaging stays locked
Unverified RCS falls back to plain SMS. No cards, no buttons, no branded sender, no blue checkmark — and customers see the same generic SMS text everyone else sends.
How we get your RCS agent verified
Three steps. Handled by RCS compliance experts who have shipped thousands of verified agents through Google RBM.
15-minute review
We read Google's rejection email (or your use case if you're new), spot the field RBM will block, and tell you exactly which asset or copy to change.
We redraft and submit
Our experts write the agent description, sample messages, suggested replies, and CTA actions, validate hero and logo assets, and submit to Google RBM.
Live in 1–2 weeks
Every field is pre-validated against the live Google RBM ruleset before submission. We send one clean submission, then track the review queue and ship the moment your verified agent is approved.
How long RCS agent approval takes everywhere else
Published timelines from each provider's own documentation and support channels. Your mileage will vary — but rarely in your favor.
| Provider | RCS agent approval | Hands-on rejection rescue |
|---|---|---|
| Pinnacle | 1–2 weeks | Experts redraft + one submission |
| Twilio | 4–6 weeks | Self-serve only |
| Sinch | 6–12 weeks | Ticket queue |
| Bandwidth | 4–8 weeks | Ticket queue |
| Infobip | 4–8 weeks | Ticket queue |
Live in 1–2 weeks. One submission, not five.
Book a 15-minute call. We draft your RCS agent, pre-validate every field against the live Google RBM rulebook, and ship a single clean submission. Twilio and Sinch publish 4–12 week timelines — every week you wait is real revenue that doesn't land.
Book a 15-min RCS call →Our RCS agent sat in Twilio's queue for over five weeks while every renewal-reminder cycle ran on plain SMS. Pinnacle pre-validated the submission, shipped it to Google once, and our branded agent was live the next week.
Common questions
What to expect before, during, and after your RCS call.
Stop waiting on Google RBM.
Book a 15-minute call. Live in 1–2 weeks — one clean pre-validated submission to Google RBM, not five rounds of resubmissions burning weeks of revenue.
Book an RCS call →Backed by Y Combinator · Trusted by thousands of companies · One submission, not five